Contacts, tags and saved groups

The Contacts page

Contacts lists everyone in your workspace in one place, whichever list they are on. Search by name, email or company, then narrow it down with the filters: tag, list, how they reacted to your last campaign, status, and whether they are on the do-not-email list.

Vecta remembers your filters on this device. When you come back with nothing chosen, your last view returns. Clear filters forgets it.

One person's page

Click anyone to see their details and every email they were sent: delivered, opened, clicked, replied, bounced or failed. If someone was skipped, the page says why: they unsubscribed, their address bounced, or you blocked them by hand.

Add or edit a contact by hand

1. 1

   Press Add contact

   On Contacts, or on any list to add straight into it.

2. 2

   Fill in what you know

   Only the email is required. Add tags and tick the lists they belong on.

3. 3

   Save

   To fix a typo later, open the person and change the email.

Tags

A tag is a short label like vip or conference-2026. Tick people on the Contacts page, type a tag and press Tag. Remove tag takes it off again. When you have filtered the page, Tag all matching tags everyone who matches, not just the page you can see.

• Tags are lowercase, up to 30 characters, up to 20 per person.
• Commas separate tags when you type several.

Saved groups

Choose some filters, press Save as a group and name it. The group remembers the filters, not the people, so it stays up to date as people open, reply or get tagged.

To send to a group, press Make a list on the Saved groups page. That creates a normal list with the people who match right now, and you pick it when you create a campaign.

If something looks wrong

• "Nobody matches" on a campaign filter: those filters look at your most recent campaign. They are empty until you have sent one.
• "That email is already a contact": each address exists once per workspace. Search for it instead of adding it again.
• A saved group shows fewer people than before: people who were tagged, opened or replied differently since you last looked. The group always shows the current picture.